CRM Operations Manager
Whether in her previous roles in healthcare management education, her volunteer efforts, or her current role supporting PayReel’s Client Relationship Managers (CRMs), Kat’s guiding mantra is simple: Many hands make light work. Sometimes, that’s literal. At a Habitat for Humanity site, Kat and a team of fellow volunteers (who also happened to be strangers) were tasked with getting a solid structural beam to the second floor. While many hands do make light work, sometimes a good process can eliminate the need for many hands and make work even lighter. She’s a pro at identifying and organizing both.
It’s these kind of moments—ones that require collaboration, creativity, and extreme organization—that Kat’s gifts shine.
As someone who thrives in a busy, demanding environment, it always surprises people that Kat can sit still long enough to quilt as much as she does! Each baby and graduate in her family gets a personalized gift from “Aunt Kat.” The slower pace and intense focus provide her brain some much needed “quilt therapy,” but in some ways, it’s not that different from the rest of it.
She can see the personalized VW-bug-themed quilt that a pile of scraps will become in the same way that she sees a stressed out team member needs help and another team member has a gap in their calendar that allows them to assist and share the load. And of course, she sees the team that can move the beam when one person alone cannot. The thing it all has in common is the creativity and vision required to get it done.
So did they ever get that beam to the second floor? Of course they did. With many, many hands to make that ultra-heavy beam light.
Something else: Kat keeps 50 different colored Sharpies in her drawer. What’s an ultra-organized quilter/manager/volunteer without an ultra-organized color-coordinated system to match?