The hiring process in creative industries is moving fast, and artificial intelligence is helping it move even faster. From resume screening to one-way video interviews, AI tools promise to save time, reduce bias, and uncover top talent more efficiently than ever.
But for teams hiring freelancers and contractors in high-volume, fast-paced environments, speed can’t come at the cost of compliance.
Here’s what media, production, and event teams need to know about using AI in hiring (without getting tangled in legal risk) and how PayReel helps guide teams safely through the chaos.
The Risks Are Real: When AI Introduces Bias
AI is only as good as the data it’s trained on. And when that data reflects historical bias or incomplete information, the tools meant to “remove” bias can unintentionally reinforce it.
Two recent cases highlight this risk:
- Workday Class Action: A lawsuit claims the company’s AI-driven hiring software discriminated against older job applicants, people with disabilities, and Black candidates—allegedly making them less likely to be flagged for interviews.
- ACLU vs. HireVue: The ACLU filed a complaint arguing that HireVue’s facial recognition and voice analysis tools could unfairly disadvantage candidates based on race, disability, or age.
In both cases, the issue wasn’t bad intent; it was a lack of oversight. That’s a pattern we’re seeing across industries: AI used to speed up hiring, without safeguards to ensure it’s fair or compliant.
Regulators are catching up quickly. Cities like New York now require independent bias audits for AI-driven hiring tools, and employers must notify candidates if AI is being used to evaluate them.
Across the U.S., we’re likely to see broader federal regulations follow. That means it’s not just a best practice to monitor how AI influences hiring decisions, it’s becoming a compliance requirement.
Best Practices for AI in Creative & Event Hiring
If your team uses (or is considering) AI in your hiring stack, here are three ways to stay compliant:
- Keep It Transparent: Let candidates know when AI is being used, and offer ways for them to request human review if needed.
- Test for Bias Regularly: Don’t assume your system is neutral. Conduct audits to make sure the AI isn’t unintentionally filtering out certain groups.
- Keep Humans in the Loop: Use AI to support hiring, not replace decision-making. Human oversight is critical, especially in contract-heavy industries where missteps in classification or hiring equity can carry real consequences.
How PayReel Helps You Innovate Safely
AI might help you identify the right freelancer for your next campaign or event, but it won’t help you classify them correctly, navigate labor law, or ensure every hire is compliant across multiple jurisdictions.
That’s where PayReel comes in.
We specialize in onboarding and paying contingent workers the right way. Our team understands the nuance of contractor engagement, and we bring structure to the fast-paced, sometimes chaotic world of creative and production hiring. Whether you found your next crew member through AI or a personal referral, we make sure every freelancer is onboarded, classified, and paid in full compliance with current regulations.
In short: You focus on finding the best talent. We’ll make sure you can work with them, equally, fairly, and without a hitch.
Thinking about using AI in your hiring process? Let’s talk about how to do it without risking compliance.